Administrative functions represent up to 80 percent of the cost of doing business.
Don Tapping is recognised as one of the most up to date, global leaders in Lean
Management, an established best selling author, consultant and Lean Office
Don has worked for over 25 years eliminating waste and improving bottom-line results
in the telecommunications, medical, automotive, industrial, and aerospace industries.
He was directly involved in providing leadership in Lean implementation activities for
Eaton Aerospace Division, UNISTRUT Corporation, Schlumberger Technologies and
Data Scan Services.
Don continues to set the bar for Lean improvement, with his ability to design and
teach step-by-step implementation methodologies identifying processes that require
improvement, and then introducing proactive steps to improve or redesign them so
reducing costs, boosting performance, and increasing customer satisfaction.
Over the past 10 years Don has been specifically applying Lean Office practices in
the USA and Europe and has produced several best selling books associated with
Lean Office, Lean Health, Lean Finance, Value Stream Mapping and Lean for Jobbing
Lean Office Demystified, the proven success of the Toyota Production System for the office is explained in clear and simple terms that can? help any office situation in solving problems? improve workflow? reduce employee stress and? improve overall office productivity – while meeting customer demand ?Allows Lean to be aplied in administrative areas with a simple 1-2-3 step process.?Doug Beument, Training Manager,ADVO Food Group.
Down load the “Lean in the Office” flyer from www.i2e.org.au / downloads